Our Most Asked Questions
Q: Can you call me?
A: You can feel free to email any questions that you might have by sending a message to our contact page . If it is something we just can not get figured out via email, we will certainly have someone call you. We just want to operate as efficiently as possible so that we make sure we are getting back to everyone who is interested and that nobody “falls through the cracks.”
Q: How much does a trike cost? Where do I order?
The cost of a trike can vary significantly depending on several factors such as brand, model, features, and overall quality. Trikes are available in a wide price range to accommodate different budgets and preferences.
A: TGVshop trikes that typically range from $1,500 –$4,495 plus crating/shipping to your location. The good news is that if you aren’t located in Pennsylvania, you don’t pay sales tax on your order. Order at www.TGVshop.org
Q: Do you ship internationally?
A: Absolutely! We happily ship to anywhere in the world. We charge a $175 crating fee to cover the materials & labor of packaging up your new TGV Mini-Trike well enough to travel by ocean or air to you. YOU will need to contact a customs broker and pay them directly once we give you the weight and dimensions of your shipment. We do not charge any additional fees for working with your broker.
Q: Can I buy just a roller?
A: We plan on offering basic rollers in the future, but we don’t offer them right now. Stay tuned to our socials below to find out when we do start to offer them.
Q: What is the lead time on full builds right now?
A: We are stating 26 weeks with the intention of delivering earlier than that. The lead time is fluid as we are currently improving our processes & hiring additional quality team members.
Q: Do you sell plans or can I get some dimensions?
A: We do not offer dimensions or plans, blueprints, or any other intellectual property related to our products. We invest a lot of time, money, and heart into our designs. We are thrilled that you are interested in what we do but if you want to get involved, just buy parts or full builds directly from us.
Q. Is this other Facebook account legit?
A: The answer is no. We have one Facebook account (@TheGarageVlog) that we utilize and conduct business on. Unfortunately we’ve had several followers succumb to scammer pages offering free trikes with the promise that you only have to pay for shipping, usually in gift cards or a form of virtual payment like venmo. We will never ask for payment over a facebook message. Any other account other than our main page is a scam. Please be on the lookout for and block/report any other suspicious pages! The Only page is “the garage vlog” but most others steal our pictures and change one or two letters in their username to trick our followers.